Member Business Financial Services, LLC (“MBFS”) is a Credit Union Service Organization jointly owned by American Heritage Federal Credit Union, Viriva Community Credit Union, American Spirit Federal Credit Union, Pentagon Federal Credit Union, Discovery Federal Credit Union, P&G Mehoopany Employees Federal Credit Union, People First Federal Credit Union, Erie Federal Credit Union, Choice One Community Federal Credit Union, Eagle One Federal Credit Union, and Service 1st Federal Credit Union. 

MBFS assists credit unions to fund business loans within their markets in order to meet the strategic goals for their organization. The CUSO provide credit analysis, loan document preparation, relationship management, and loan servicing for credit unions as deemed prudent by our Board of Directors and in the best interests of Member Business Financial Services and our credit union partners.

The CUSO had three employees at the start of operations in 2008. Additional personnel have been added as business volume demanded and the CUSO now consists of the following personnel:

  • President/CEO
  • Five Credit Analysts
  • Seven staff members dedicated to loan documentation, loan origination and loan servicing.
  • Six Credit Union Relationship Managers

In January 2016 MBFS finished the process of consolidating operations with Keystone Business Lending Solutions, LLC (“KBLS”) of Wexford, PA. KBLS had three full-time staff members that were incorporated into the CUSO. The CUSO maintained the KBLS office in western Pennsylvania in addition to the headquarters in suburban Philadelphia. Support personnel for Information Systems, Accounting, Facilities, and Human Resources are provided through American Heritage FCU.

Member Business Financial Services has focused on becoming the preferred partner for credit unions in the Mid-Atlantic and northeast United States business lending marketplace. The past five years have seen a strong growth pattern to the credit unions in the loans under management and funded by the CUSO. In addition to the portfolio growth, MBFS has grown to serve 40+ credit unions and $500 million in business loans.

What is a CUSO?

The term “CUSO” means that the business entity is owned by credit unions and primarily serves credit unions or members of the CUSO owners or clients. CUSOs can offer a variety of financial and operational services such as mortgages, insurance, title insurance, or (in the case of MBFS) business lending support. By working cooperatively, credit unions can offer services to their local community in a more cost effective manner than they could individually.

About The CEO

Mark Ritter

Mark Ritter is the CEO of MBFS and brings an extensive background in credit union business lending to the organization after joining the organization in 2012.

Mark was the founder of Members 1st FCU's credit union business lending program that grew to be one of the top ten in the nation in number of loans and balances outstanding for federal credit unions. In addition, Mark developed a participation program that grew to one of the top buyers and sellers of credit union business loans in the eastern United States. He has done extensive work with branch retail staff, business lending operational and sales staff, and credit unions throughout the Mid-Atlantic States to educate and train them on the merits of member business lending. His primary role at MBFS is leading the day-to-day operations of the organization and consulting with credit unions on planning the delivery of business services to their membership. Mark is a native of Berwick, PA and a graduate of Penn State University.

Mark Ritter CEO of MBFS

Board of Directors

Bruce Foulke CEO of American Heritage FCU

Bruce Foulke

CEO - American Heritage FCU
Maurice Dawkins CEO of American Spirit FCU

Maurice Dawkins

CEO - American Spirit FCU
Thomas Smith CEO of Choice One Community FCU

Thomas Smith

CEO - Choice One Community FCU
Edwin L. Williams CEO of Discovery FCU

Edwin L. Williams

CEO - Discovery FCU
John King CEO of Eagle One FCU

John King

CEO - Eagle One FCU
Patrick Holmes CEO of P & G Mehoopany Employees FCU

Patrick Holmes

CEO - P & G Mehoopany Employees FCU
Susan Phillips COO of People First

Susan Phillips

COO - People First
Jeffrey Balestrini CLO of Service 1st

Jeffrey Balestrini

CLO - Service 1st
Jim McCaw CEO of Viriva Community CU

Jim McCaw

CEO - Viriva Community CU
Brian Waugaman CEO of Erie FCU

Brian Waugaman

CEO - Erie FCU
One Location

2 Locations

$400,000,000 Plus dollars in loans

$500,000,000+

In Member Business Loans
40+ Credit Union Partners

40+

Credit Union Partners

Want to join our team?

MBFS creates a culture where employees feel valued and rewarded! The benefits that we offer help create a workplace environment where everyone can thrive.

Visit MBFS on the American Heritage FCU website to apply:

amhfcu.applicantpool.com